Social media

The turbulent world of airline Twitter accounts

The turbulent world of airline Twitter accounts

Handling customers' emotional baggage in 140 characters is no small feat
You know you're a foodie when...

You know you're a foodie when...

We asked CNN readers to finish that sentence. Much like the scent of a wheel of Stilton blue cheese, the response was strong
Don't look down! Rio statue guy's guide to taking epic selfies

Don't look down! Rio statue guy's guide to taking epic selfies

Lee Thompson, the man behind the Rio Christ the Redeemer statue selfie, offers his top tips for taking arm's-length artworks
Hotel guests fined for leaving dismal review on TripAdvisor

Hotel guests fined for leaving dismal review on TripAdvisor

Man "couldn't believe the state of the room," which cost $56 a night
JetBlue passenger kicked off plane for tweeting?

JetBlue passenger kicked off plane for tweeting?

Between claims of unruly behavior and accusing the pilot of intoxication, it's still unclear why a passenger was removed from her flight
Hotel charges customers $500 for posting negative reviews

Hotel charges customers $500 for posting negative reviews

A Hudson, New York, inn had a policy on its website imposing a fine for bad online reviews
Sexy couple, great photos: 'Follow Me To' hits Hong Kong

Sexy couple, great photos: 'Follow Me To' hits Hong Kong

Hong Kong hopes to attract big-spending Russians with the famous couple behind the viral Instagram project
Topless travel photos trending on Instagram

Topless travel photos trending on Instagram

How three friends messing about on their travels became a slightly risque Instagram trend
How airlines use social media to know you better

How airlines use social media to know you better

New technology from Australian start-up allows corporate clients to search social media by GPS coordinates
Got a travel problem? Tweet it

Got a travel problem? Tweet it

More travelers are heading online to comment on airlines, hotels and cruise lines -- and getting a reponse