online booking

Hardly anyone uses online review sites to select a hotel

Hotels

A survey asks why people choose a hotel, and all those millions of reviews out there would appear to count for very little

New hotel booking site aims to make it easier being green

Hotels

BookDifferent the 'first in the world' to allow users to compare eco and non-eco digs

Johan Svanstrom

Johan Svanstrom: 'Ultra-aware' customers are the future of travel

Culture

The MD of Hotels.com lays down a few predictions and suggests we'll be using minute details such as which way the gym faces to choose our hotels